Emotional Intelligence – Smarter than IQ!

You don’t need to have done Algebra at school to be able to work out the relationship between Emotional Quotient (EQ), known also as Emotional Intelligence (EI) and Employee Engagement (EE). Very simply, if you can’t demonstrate that you care, in the way that your employees relate (which is kinda the point by the way),

Continue Reading

Eventprofs Experience…Who Cares?

Customer experience is key to event success. Understanding how well our event has gone down is critical to driving how we develop that event in the future. Re-booking rates are a clear measure of success and an obvious indication that the event has hit the mark with its audience. But what of those behind the

Continue Reading