We are committed to protecting your privacy

Who we are

tfconnect is a recruitment business and event organiser based in Edlesborough, Buckinghamshire, UK.

Our website address is https://www.tfconnect.co.uk and our telephone number is +44(0)1442 818 005.

What personal data we collect and why we collect it

COLLECTED INFORMATION

We collect the following categories of personal information from our customers, candidates and Site visitors:

  • Customer candidate contact Information such as name, email address, mailing address, phone number, employment history.
  • Identifiers such as user name, user ID, password, IP addresses.
  • We also collect the following information from our customers: Information about a customer’s business such as company name, company size, business type, and contact information.
  • Demographic information of our candidates and site visitors such as age, education, gender, interests, postal code (if applicable).

We use the personal information collected from these individuals only for the following purposes:

  • Providing service to our customers as requested / agreed to by you (the customer)
  • Keeping records of customer activity.
  • Keeping records of customer information to help us administer our recruitment services
  • Responding to a customer’s service or support requests.
  • For marketing purposes.

COLLECTED INFORMATION FROM THIRD PARTIES

tfconnect only collects data from third parties such as job boards and CV databases, for the sole purpose of providing work-finding or recruitment services to candidates who hold an active account (used within the last 12 months) with the third-party service.

These details are collected and stored, subject to the same conditions as collected information above. These details are made available to us either by a candidate submitting an application for a job or by a candidate submitting their CV to a CV database of which we are a customer / user.

tfconnect will make all reasonable attempts to ensure that the candidates, whose data we collect in this way, are legitimately interested in using our service in order to continue storing and processing this data.  We establish legitimate interest initially by contacting the candidate by email or telephone, inviting them to have an introductory conversation with us. We will do this wherever we feel we are able to provide work-finding services to the candidate even if the candidate cannot be progressed for the role they applied for.

If we receive no response to our initial outreach within 60 days of receiving the data, we will remove and / or anonymise this information (by removal of personally identifiable information).

Although tfconnect makes every effort not to contact candidates who are not interested in our services, tfconnect does not guarantee exclusion of any particular candidate from its third party data processing policy as described above, in the event that the candidates details are made available to us on another occasion via repeated submission, advert applications or CV database registration.

These repeat submissions will be treated as a ‘new’ customer or candidate unless tfconnect finds an obvious identifier to indicate that the candidate has already asked not to be included in tfconnect’s communication (e.g. an excluded email address).

CONTACT FORMS

If you submit your details via contact form on our website – we may store and process this data for the purpose of fulfilling a service e.g. tfconnect’s Work-finding services. The scope of this service will have been explained when you completed the form. Your data will be stored centrally in a sophisticated and regularly maintained CRM database. All reasonable attempts are made to ensure the safety and security of your data at all times.

COOKIES

If you create an account on our website you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to the tfconnect website, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

ANALYTICS

For statistical purposes, we will gather anonymised information about your activity automatically and store it in log files. These log files contain standard information collected by web servers, such as client IP addresses, browser type, internet service provider (ISP), operating system, etc. This information is only used internally, and is not distributed or sold to a third party. We use this information, which does not identify individual users, to analyse trends, to administer the website and to gather demographic information about our user base as a whole.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.ole.

COMMENTS

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

MEDIA

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Who we share your data with

We will not share your personal information with third parties for any other purpose than the fulfillment of services you have requested from tfconnect.

In the case of tfconnect’s work-finding services – your personal details including contact details, employment history, CV and references will be passed to prospective employers. We will seek your prior approval to submit this information in each case. Further details of this can be found in tfconnect’s Terms and Conditions of service.

We will never sell your information to third parties. Personal information may be disclosed or distributed to another party with which tfconnect enters, or may enter, into a corporate transaction. If tfconnect is acquired in a merger, acquisition, or sale of all or substantially all of its assets, you will be notified via email, on our Site and/or by a prominent notice of any change in the uses of your personal information, together with the choices you have regarding your personal information. In the unlikely event of a bankruptcy, insolvency or liquidation, the database containing personal information may be treated as an asset of tfconnect and may be subject to transfer to a third party.

In addition, website visitor comments may be checked through an automated spam detection service.

How long we retain your data

For users that register on our website or submit a form, we also store the personal information they provide in their user profile and in our CRM database. All users can see, edit, or submit new personal information at any time from the website (except they cannot change their username). Website administrators can also see and edit that information.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

How to remove your data

Users can remove and update personal details via the website and tfconnect will take reasonable steps to ensure that this data has been updated in its central database. If you would like to permanently close your account and cease communication with tfconnect – you may use the ‘Remove my Account’ form on our website. By submitting the form, you understand that we will no longer be able to provide work-finding / recruitment services to you and will be unable to contact you about any future opportunities.

Alternatively, you may asked to be removed from our database by emailing sam@tfconnect.co.uk – requests for removal will be processed as soon as reasonably possible. Your data will be removed from our core CRM within a maximum of 7 days, we will then check for the presence of your data in all other internal databases and aim to ensure that your data is either removed or anonymised (by removal of personally identifiably information) across our business within 30 days.

tfconnect reserves the right to retain any data that it is required to keep by law.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Decision making

tfconnect always uses human decision-making to review, reject or progress candidate applications or CV registrations.

tfconnect does provide pre-screening questions via its third party advertising platforms. These questions are multiple-choice and it is made clear upon application that these questions must be answered in a certain way in order for the application to be submitted to tfconnect.

Submissions that do not meet the criteria will be automatically rejected and the candidate will be immediately notified. If the candidate has made a mistake in their application form – they are welcome to resubmit the information with amended details.

There are no automated exclusion processes / blacklists in place on our website and all candidates have the opportunity to submit applications / register their CV as many times as they choose. More information can be found in our Candidate Terms and Conditions.

tfconnect is not obligated to submit any particular candidate for any particular position and reserves the right to decide, on any number of occasions and for any lawful reason (in accordance with the Equality Act 2010) that it does not wish to submit any individual for any position or to actively provide work-finding services to any given individual. This does not affect your statutory rights and you will not be prevented from making further applications.

Data Protection

tfconnect takes data protection seriously and complies with both The Data Protection Act and the EU General Data Protection Regulations in order to keep your data safe and secure.

This means that we assess and minimise the risk of data breach by consolidating data and storing it in as few places as possible. We also employ secure technologies and processes in order to avoid data breach issues.

Data Breaches

In the unlikely event of a data breach or data protection issue, tfconnect will then follow its internal data breach contingency protocol which initially involves taking all necessary action to remove data from public access, to address a vulnerability and to retrieve or remove any data that has been made available. tfconnect will first identify the scope and nature of the problem before informing any affected parties of a data breach or suspected data breach.

In the event of a data breach, tfconnect will also follow the legislation set out in the GDPR and may inform the ICO in accordance with the law.